There’s nothing like a satisfied customer, and satis.fi is a SaaS solution that helps to satisfy customer feedback and issue resolution with its patent pending mobile app and enterprise-class bidirectional software solution. And it’s all done in real time. Which is what you want when there’s a potential issue: immediacy.
In other words, companies can now address possible negative customer comments before they ever hit social media, and we all know how much more difficult those are to deal once they’re out in the vapors.
Leveraging technologies such as iBeacons, QR codes, GPS, or the satis.fi app itself, satis.fi instantly alerts a business about a customer concern – or a positive experience. Those happen, too.
The enterprise dashboard keep businesses in the loop as to where their weaknesses are. This $37 billion problem is the reason why T Mobile, Mercedes Benz, Marriott Hotels, Indigo Hotels and Norwegian Cruise Lines are already working with satis.fi, as customers or in pilot programs.
Their target markets: business to business and business to consumers.
Think of it as the 1-800 How’s My Driving for the everything else. In real time.
They did slightly pivot – but just when it came to the name. They entered the program as SuperSolver. We all like super heroes. But there’s nothing like a satis.fied customer.