Service management has long been a staple of the IT industry, continuously pushing the industry forward to deliver better experiences and manage crises more efficiently. The real estate industry has also been using a service management model to respond to the needs of commercial/residential property owners and tenants but has been slower to adopt innovation. Addressing a $680B+ outsourced facilities management market, UtilizeCore is a building service management platform and marketplace for the real estate industry to automate many of the functions of service management. Similar to sites like Angie’s List, Thumbtack, and HomeAdvisor for residential homeowners, service management companies and building owners can use the SaaS platform free of cost to discover, hire, manage, and pay contractors to deliver services to buildings. The pandemic exposed the importance of being able to manage buildings virtually, leading to increased interest for UtilizeCore; the company now has 50K+ users that have completed more than 2M work orders. AlleyWatch caught up with the cofounders Jason Kwait (President), Ryan Gottfried (CEO), and Johnny Zhu (COO) to learn more about the company, its strategic plans, and recent found of funding from investors that include boldstart ventures, MANTIS Venture Capital (in partnership with The Chainsmokers), S12F, and key strategics.
UtilizeCore is a Neural Network-Based platform enables subscribers to procure subcontractors, and deliver quality service. Founded by Jason Kwait, Johnny Zhu, and Ryan Gottfried in 2020, UtilizeCore is backed by investors that include S12F, Boldstart Ventures, and MANTIS Venture Capital and is headquartered in New York.