David S. Montoya,
Founder & CEO, Satisfi
There’s nothing like a happy customer – and with social media being as ubiquitous as it is, nothing worse than an unhappy one or several. Satisfi is a real-time, mobile enterprise platform that allows consumers to communicate directly with a business via their smart device while they are on-site or in-store, and in turn allows the business to quickly solve problems. Is it an ecommerce enabler? Many brick and mortars have an online presence and the last thing they want is bad word of mouth or a negative review online. Satisfi readily addresses issues: make the customer happy where they shop by, and you’re more likely to reach them where they live.