Throughout the years, technology has continued to dramatically transform. Everyday tools, that use to sit on your desk ten years ago, now fit right in your pocket. Advancing technology reshapes the way we communicate with each other.
Today, conversational apps allow us to instantly communicate with other apps and websites with the help of conversational UI. Interestingly enough, this interface simulates human interaction through the use of a computer. The further this technology advances, the more it mimics human behavior. Conversational UIs are ushering in a whole new era of communication; literally changing the meaning of human and computer interaction. Here are ways that conversational UI is enhancing our lives:
WHAT IS CONVERSATIONAL UI?
In order to know how conversational UI enhances your everyday life, first, you need to understand what it is. Conversational UI, or a chatbot, is a new, mobile user interface technique. Chatbots are programs that have evolved to allow users to communicate with a digital experience using their own words, on their own terms. Most importantly, they continue to revolutionize the way that humans interact with their computers. Even now, chatbots replace a lot of tedious jobs that humans use to have to do. These jobs often include directing calls or answering basic questions.
ENHANCE APP EXPERIENCE
Interestingly, apps have been slow to adopt conversational UI. Nevertheless, it continues to make a huge difference in the world of technology by changing the way you interact with your apps. For example, consider how you communicate with navigational apps. You don’t even need to push a single button. Through conversational UI, you simply state a command or ask a question. The program does all the work for you. By integrating applications into our mobile devices, chatbots such as Siri and Alexa simplify various tasks. As an Apple user, you only need to say “Hey Siri” and it instantly performs a wide variety of tasks, such as looking up the weather, or telling a funny joke.
PERSONAL ASSISTANT
Imagine a personal assistant that not only understands your current needs, but also predicts your future needs. This is one way that conversational UI has become essential as a personal assistant. It really aids in every aspect of your life, even the areas you don’t think about. Even better, this personal assistant goes everywhere you go, as long as you are carrying a mobile device. Essentially, every smartphone user has a personal assistant, ready to assist in a wide variety of your everyday activities and tasks.
BUSINESS
Amazingly, not only does conversational UI aid your personal life, it also aids your business. For example, instead of a human taking calls and answering certain questions, conversational UI steps in. The program performs a wide variety of conversational tasks that help your business. For this reason, the majority of businesses use this technology to direct calls, answer basic questions, and place orders. These handy assistants take some of the responsibilities off of your employees. It also helps to eliminate some of the human error from your business.
Conversational UI enhances our lives by helping us navigate apps, becoming a personal assistant, and aiding our businesses. This new age technology is something out of futuristic movies. The more this technology advances, the more it responds and acts like a human. Conversational UI has come a long way, but the technology still has a long way to develop.
