Create guidelines and a vision that employees want to embody. Company culture is playing an increasingly larger role in the job selection process. A few years ago, ping pong tables in an office started a trend of perks qualifying as “good company culture.” Now, the stakes have been raised: Google has in-office saunas, Basecamp allows remote work from anywhere […]
Recently, a friend was considering going back to work after staying at home to raise her children. She said, “I want to go back to work. I just can’t find a job.” Those words struck me, as it was my fourth time hearing them from friends, all of whom are highly educated women with advanced […]
Pushing past the “no”s in our personal and professional lives can lead us to a more creative mindset that sparks innovation. Like many children of immigrant families, I grew up in a strict household in which the focus was on staying in line. My grandparents and various aunts, uncles and cousins all lived with us […]
Usability testing on friends and family is a good start, but are they really going to give you an honest answer? When it comes to planning usability tests, it remains surprisingly difficult for many companies and individuals to answer the question, “How many participants do I test with?” When I first started conducting them, sample […]
When a top performer puts in his or her two-weeks notice, don’t fall in the trap of looking for a carbon copy replacement. Recently, my vice president of finance and operations put in her two weeks notice (I’ll call her Jane). It felt like a blow and I knew that although this was a great […]
There are a few common culprits that suppress creativity.
Growth is a devious metric that is sometimes friend and sometimes foe.