Customer Experience (CX)
Rokt Raises $80M to Maximize Every E-Commerce Transaction with its Platform That’s Being Used by the Largest Brands
The pandemic has led to a profound increase in online consumer spending online with an increase of 52% or $466B...
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Kustomer Acquires Reply.ai to Bring Intelligent Chatbot Capabilities to its Customer Service Platform
Another day and another acquisition in NYC Tech. This time, Kustomer, the enterprise-level customer service platform, has agreed to acquire...
Read moreFrame AI Raises $6.3M to Understand Customer Conversations in Order to Supercharge Existing CX Efforts
The importance of CX can not be understated. Yet as we adopt all these new technologies to better improve the...
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