Restaurant reservation and management platform Resy, which calls itself the largest private reservation service in the US, is being acquired by American Express. Terms of the transaction were not disclosed. “American Express is a brand that we have admired and sought to partner with from our inception. There are myriad points of synergy between Resy […]
Hospitality
Satisfi Labs Raises an Additional $4.6M to Bring Conversational Chatbots into a New Age
Whenever you walk through the doors at the Barclays Center or Citi Field, there is a knowledge management platform hard at work behind the scenes. Satisfi Labs is the AI-powered knowledge management platform that ensures that visitors have the best experience, managing everything from concession and lounge traffic to the VIP season ticket holder experience. […]
Thirstie Raises Another $7M to Bring Alcohol Online
While 50% of alcohol consumption is done at home in the US, less than one percent of alcohol purchases happen online for home delivery. Recognizing this significant gap in the market (a $100B+ industry in the US alone annually) is NYC startup Thirstie. Thirstie has built the industry’s most sophisticated all-in-one turnkey white-label e-commerce platform […]
This NYC Startup Ensures That Women Never Have to Waste Time Thinking About Their Next Blowout
Every woman has experienced the dread of wasted hours from wanting to look nice after a workout. That’s why Glam+Go is offering efficient, high-quality hair services that are co-located within hospitality properties and fitness centers. This revolutionary service is helping women save tons of time by letting them get their hair blown out wherever they […]
Apply Hospitality-Driven Thinking to Your New Venture
I just finished a new book by Stephen J. Cloobeck, “Checking In: Hospitality-Driven Thinking, Business, and You”. As a self-made entrepreneur and former chairman of Diamond Resorts International, he asserts that the five biggest companies by market value today, Google, Facebook, Microsoft, Amazon, and Apple, aren’t really tech, but hospitality companies. Tech may be the […]
Reservation Tech Platform Reserve Acquired by Competitor Resy
Hospitality technology platform Reserve has been acquired by Resy to become the largest private reservation service in the US. Terms of the transaction were not disclosed. “Since we started selling Reserve table management in 2015, we’ve demonstrated strong growth by expanding our product offering and geographic footprint to provide an alternative system that’s actually aligned with […]
This NYC Startup Just Raised $1.85M to Solve This Nightmare for Travelers
It’s vacation protocol: you finally get to your destination after a long journey but you can’t check into your hotel until later in the day, so you’re stuck killing time with your luggage in tow. Or you have a long layover but you don’t get to leave the airport and explore because you don’t want to […]
The New Restaurant Experience: Robot Servers, Cooks And Hostesses
Rising labor costs and rents worldwide are driving retail establishments toward a mechanical future, potentially leaving 66 million human workers in jeopardy.
This NYC Startup Just Raised $10M to Reinvent What It Means to Stay at a Boutique Hotel
After hours of sitting on a plane, there is no better feeling than arriving at your hotel, which is why having a great experience from check-in to check-out is so important. Life House is a vertically integrated lifestyle hotel brand that understands the importance of giving guests the ultimate experience. It creates a unique, community-centered […]
This NYC Startup Raised $5M to Expand Its Drink-a-Day Platform and Elevate Membership Experiences
New York is filled with fantastic nightlife, but we’re all guilty of finding our favorite restaurant, bar, or club and sticking to it. Many people don’t branch out because they lack the incentive to do so, but this hospitality app is completely changing that. HOOCH is a subscription hospitality app that gives members free perks […]
This Groundbreaking NYC Chatbot Startup Just Raised $5M to Change The Hospitality Industry
How many times have you called multiple restaurant just to see if they are open and nobody picks up or you called to make a reservation and ended up getting put on hold for five minutes? This annoying and time-consuming ritual occurs at least once a week for New Yorkers, and it seems like there […]