Kustomer, the customer service messaging and management platform, has agreed to be acquired by Facebook. While the terms of the transaction were not disclosed, it has been widely reported that the transaction value is $1B.
Brad Birnbaum
Kustomer Acquires Reply.ai to Bring Intelligent Chatbot Capabilities to its Customer Service Platform
Another day and another acquisition in NYC Tech. This time, Kustomer, the enterprise-level customer service platform, has agreed to acquire Reply.ai to shore up its automated chat capabilities in the platform. Reply.ai was founded in 2016 and raised a total of $3.7M in funding.
These are the 15 Largest NYC Tech Startup Funding Rounds of Q4 2019
Everything you need to need to know about the largest NYC startup funding rounds of the last quarter of 2019; broken down by industry, stage, investors, and more…
These are the 10 Largest NYC Tech Startup Funding Rounds of December 2019
The Weekly Notable Startup Funding Report: 12/9/19
The notable startup fundings for the week ending 12/8//19 featuring funding details for Vroom Canopy, Duolingo, and much much more.
The AlleyWatch Startup Daily Funding Report: 12/4/2019
The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 12/4/2019 featuring funding details for Kustomer, Otis Wealth, and much more.
These 15 NYC Startups Raised the Most Capital in Q2 2019
Everything you need to need to know about the largest NYC startup funding rounds for Q2 2019; broken down by industry, stage, investors, and more…
Kustomer Raises Another $40M for its Omnichannel Customer Service Platform
While companies are claiming to build relationships with customers, this is not the case more often than not. Case in point – most customer service experiences treat you like you are a person coming in off the street for the first time with no prior interaction with the company; often resulting in you having to […]
These are the 10 Largest NYC Tech Startup Funding Rounds of May 2019
The Weekly Notable Startup Funding Report: 6/3/19
Notable startup fundings for the week ending 6/1/19 featuring funding details for Talkspace, Outschool, AttackIQ, and much much more.
The AlleyWatch Startup Daily Funding Report: 5/29/2019
The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 5/29/2019 featuring funding details for Talkspace, Kustomer, and much more.