Tag: IBM

The internet has become a part of our daily lives. Whether using it to conduct business, shop, or check on ...

Back in Lesson #106, we talked about the importance succession planning for all positions within your company, but in the event you don't ...

Imagine if the entire world was your sales force. Imagine that any time, a potential buyer of your product or ...

How is it that only a few business leaders and entrepreneurs seem to drive exceptional results and disruptive innovation in ...

When someone introduces me to an “idea person,” I automatically jump to the down-side conclusion that this person doesn’t do ...

Sales funnels are longer. Information is noisier. Attentions spans are shorter. The glut of data and “Paradox of Choice” cause ...

My startup experience began in college and ended up becoming a very successful company. After graduating, I moved on to ...

I recently spoke to a group of students at a technical college in Georgia. These students all possess a bachelor’s ...

Fifty percent of the 270 billion customer service calls placed each year go unresolved, while 61% of those calls could ...

Having spent plenty of years in the enterprise software space, I am fully on board with better-designed and more user-friendly ...