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The Pulse of New York Tech

Enterprise

Aquant Raises $30M So Customer Service Can Tackle Complex Problems Like Never Before

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While we typically associate customer service with today’s demanding consumers and the emergence of popular DTC brands, B2B companies that manufacture complex, technical equipment such as medical devices have customer service needs too. In fact, enterprise customer service is faced with the challenge of educating customer service teams to understand challenging problems and specialized products. […]

Epsagon Raises $16M for its Cloud Monitoring Solution

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Epsagon helps developers monitor and troubleshoot microservices cloud-based applications faster than ever. In approximately five minutes, developers can deploy Epsagon as a flexible tracing solution that works within containers and in serverless environments. The SaaS platform offers several tiers based on the number of traces and the platform is already being used by customers like Via […]

Teckst acquired by LiveVox to Expand Enterprise Messaging Capabilities

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Teckst, the enterprise omnichannel real-time messaging platform, has been acquired by SF-based LiveVox.  Terms of the transaction were not disclosed. “LiveVox’s focus on making omnichannel engagement easy for businesses aligns with Teckst’s mission to simplify contextual human-to-human messaging between brands and their customers. Joining Teckst’s mobile messaging functionality with LiveVox’s holistic omnichannel ecosystem will provide […]

Vendorful Raises Seed Funding to Simplify The Vendor Lifecycle for Mid Market Companies

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Finding a great supplier is challenging, and procurement teams know that a great, long-term relationship with a supplier can have a positive, ripple effect across the company. Vendorful is the Vendor Lifecycle Management solution that helps procurement teams every step along the way from RFP’s to managing contracts.  It easily integrates with existing eProcurement suites […]

Hive Raises Another $10.6M to Pave the Way for a New Standard of Operational Efficiency

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If everyone on a team shares the same goal, it is logical to assume that executing and achieving this goal is simple, but we all know that isn’t true and that’s exactly what Hive solves. The productivity platform, founded in 2015, powers every aspect of work and helps fast pace companies stay on track. Hive […]

HYPR Raises Another $18.3M for its Password-less Authentication Solution for the Enterprise

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80% of hacking-related data breaches are the result of compromised and weak credentials.  Yet we are still reliant on using the antiquated and obsolete password system. For this reason, passwords are still a hacker’s favorite target. HYPR, the first password-less authenitication solution, believes that the only way to truly keep safe is to get rid of passwords […]

Saturn Cloud Raises $4M to Give Data Scientists The Enterprise Tools They Need

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Today people are generating more data than ever – 2.5 quintillion bytes of data each day. It’s no surprise that data scientists are in high demand and despite the explosive interest in big data, data scientists have had limited tools to work with. Saturn Cloud fixes this through its enterprise platform that empowers data scientists with […]

Simon Data Raises Another $30M to Enable Companies to Orchestrate Personalized Customer Experiences

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Marketing teams need data-driven strategies that provide insights, organization, and optimization to ensure seamless customer experiences. Simon Data is the customer data platform that generates a single, unified view of a customer based on data that is collected across various channels. The company’s data platform is layered with an integrated marketing cloud that enables marketers to […]

Cockroach Labs Raises Another $55M

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In order to harness the true power of the cloud, organizations must find a way to integrate their legacy relational databases like SQL.  Cockroach Labs helps companies solve this challenge through its post-Oracle cloud-native distributed database that’s totally SQL-compliant. The company, founded in 2015, offers scalable solutions that can also be used across data centers to […]

AlphaSense Raises Another $50M for the Most Intelligent Search Engine for Market Intelligence

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The use case and impact of AI has never been clearer thanks to AlphaSense, the AI-based search engine that can instantaneously pinpoint critical data and analyze every line of text within over 100 million documents. AlphaSense has a database consisting of tens of thousands of high-value pieces of content that include everything from WSJ research, […]