Advice

Meetings can feel like a waste of time, and sometimes, unfortunately, they are. Ineffective meetings plague many organizations. Perhaps, at...

I don’t love the title of this post. Because, it’s not either/or, as vs. implies. It’s both and more. However,...

Traditionally, you just worried about the quality of the sales transaction (price, speed, service), but the “customer experience” now includes...

Everyone talks about starting companies — yet no one ever tells us how to shut them down. That's because by...

Startup work environments are always chaos, but they can still be great environments to work in, or they can be...

I’ve been watching the games and realized that they hold valuable lessons for startups. This isn’t surprising, because championship sports,...

Before I get into this article, I want to make sure I create clarity and context so no tone is...

In my role as a business advisor, one of the attributes I often see in a good leader is the...

Too many business owners still think of “customer support” as an after-sale process to rectify customer problems with completed transactions. The...

What makes some people more successful than others? Is it their intelligence? Their work ethic? Or, did they just run...