The pandemic has increased the adoption of telehealth services and this is no different for pets. According to the American Pets Product Association, Americans spent $99B on their pets in 2020. Yet 81% of pet owners would not be able to cover an unexpected $5,000 out-of-pocket expense for their furry loved one. Pawp is a digital health clinic and telehealth platform for pet owners and their pets that connects them with vetted veterinary professionals in minutes, without needing an appointment. The company also provides an annual $3,000 emergency safety benefit for emergency vet services that’s included within the $19/mo subscription fee. Pawp covers up to six pets in a single household and the subscription providers coverage regardless of a pet’s age, breed, and pre-existing conditions. AlleyWatch caught up with CEO and Cofounder Marc Atiyeh to learn more about how the pandemic not only drove the demand for telehealth vet service but also pet adoptions, the company’s future strategic plans, and latest round of funding led by Lux Capital.
As a patient in the healthcare system, you’re the customer but more often than not, it does not feel like. Tend is the modern dental studio that brings a customer-centric experience to dentistry, borrowing practices from the hospitality industry. Whether it’s in-person or through a virtual consultation, Tend places an emphasis on reducing the anxiety associated with a visit to the dentist. For example, patients can drift into their favorite Netflix show while undergoing treatments. In addition to routine cleanings, Tend offers teeth whitening, braces, root canals, veneers, and more. Next year, the company, still less than a year old, plans to expand into direct-to-consumer oral health products for its customers. CEO Doug Hudson shares more about the experience of building Tend 150-person team, the company’s geographic expansion plans, and most recent round of funding from investors that include GV, Juxtapose, Redpoint, Tiger Global, Zigg Capital and Good Friends, the fund formed by the founders of allbirds, Harry’s, and Warby Parker.